It's undeniable. The consumer is playing a more and more significant role in paying for their healthcare. Whether it's increased deductibles, higher co-pays, or the impact of medical savings accounts on healthcare decisions, the consumer's role has increased the complexity of collections for providers.
AMICAS Patient Services provides a comprehensive solution that empowers healthcare providers to increase patient collections, reduce the cost to collect, and recognize faster cash flows.
Our patient communication print and mail solution eliminates the expense and administrative burden associated with in-house statement processing, while providing your patients with high quality, easy-to-read communications.
Highlights of AMICAS Patient Services include:
- Reducing the "hard" costs and labor costs associated with in-house statement processing
- Multiple design formats providing high quality, easy-to-read statements to your patients
- Online access to PDF images of archived patient correspondence to reduce phone time between staff and patients
- Electronic statement delivery options offering added convenience for patients and reducing statement processing costs.
For boosting collections and decreasing bad debt, AMICAS offers a variety of innovative tools to increase your patient collections, while reducing your bad debt. It begins with capturing payments as quickly and with as little effort from your FTEs as possible. AMICAS' automated return mail capabilities and online payment options, which are provided by InstaMed - the industry leading healthcare payments network - deliver the tools you need to increase patient collections.
Highlights include:
- Eliminate FTE hours associated with manually handling return mail, searching for valid addresses, updating accounts, and reprocessing statements
- Differentiate your services by offering your patients a convenient secure method of online payments
- Allow your front office and back office staff to capture a variety of credit, debit, and electronic check payments, while eliminating the cost of expensive credit card terminals and dedicated phone lines
- Boost payment posting efficiency through automated posting of all online payments into your revenue cycle management system.
Patient Services is available for all of AMICAS' revenue cycle management platforms, which, when tightly integrated with the AMICAS RIS, AMICAS PACS, and AMICAS Documents solutions, provides the industry's only comprehensive end-to-end suite of radiology software solutions fully based on modern technologies.
